Yve Parker, Author at Erodex

Strengthening Commitment to Customer Excellence

Introduction:

Exciting news is on the horizon for our valued customers and partners. We are thrilled to announce that our ECP (Engineering Carbon Products) division has officially rebranded to Erodex (UK) Ltd., marking an important milestone in our journey. This strategic decision reflects our dedication to providing you with an even better experience, combining our expertise and resources under a unified brand.

Our Electrical Carbon Products division (formally ECP), has been supplying high quality carbon brushes to OEMs and the motor rewind community for over 50 years…..and with 95% of our orders dispatched same day we have built our reputation on reducing customer downtimes.

Unifying Strengths for Enhanced Service:

At Erodex (UK) Ltd., we have always prioritised delivering exceptional products, outstanding customer service, and unbeatable value. By integrating the ECP division officially into our brand, we aim to streamline our operations and create a more cohesive approach to meet your needs. This transition ensures that you will continue to receive the same high-quality products and services you have come to rely on, all conveniently provided under the trusted Erodex (UK) Ltd. name.

Streamlined Operations for Unparalleled Convenience:

Our decision to unite under the Erodex (UK) Ltd. banner allows us to consolidate our expertise and resources, resulting in a more efficient and focused approach. By centralising our operations. We can further optimise our processes to provide you with a seamless and hassle-free experience. This streamlined structure empowers us to continue delivering excellence while enhancing our service delivery and responsiveness.

Unwavering Commitment to Customer Satisfaction:

As we move forward as Erodex (UK) Ltd., our commitment to your satisfaction remains unwavering. Our dedicated team is here to support you every step of the way, just as we always have. Whether you have questions, need assistance. Or require personalised guidance. We are here to provide the outstanding customer service you have come to expect.

Looking Ahead:

This exciting transition marks a new chapter in our journey, and we are confident that it will allow us to serve you even better. As Erodex (UK) Ltd., we will continue to innovate, adapt, and expand our offerings to meet your evolving needs. We are committed to remaining at the forefront of our industry, maintaining. ‘The Leading Edge’ and delivering remarkable value to support your success.

Thank you for your ongoing loyalty and support. We are genuinely excited about this change and the opportunities it brings. Rest assured that you will continue to receive. The highest level of service and quality as part of the Erodex (UK) Ltd. family.

For any inquiries or further information. Please do not hesitate to reach out to our team. We are here to provide the outstanding support you deserve.

Erodex Group, UK leaders in the design and manufacture of graphite electrodes, tooling and fixtures are celebrating 50 years in business by investing £400,000 in automation at their state-of-the-art graphite machining facility in the West Midlands.

Celebrating 50 years

2023 marks 50 years in business for the family-owned firm, who are looking to the future with the purchase of an automated pallet loading system to work in coordination with existing high speed machining centres.

As a result of the investment, the company expects to maximise efficiencies and output within a high-volume area of the business; creating capacity without the need to layer in additional shift patterns.

In addition, the alignment of existing machining capacity with automation provides Erodex with a portfolio that it has previously been unable to offer customers, therefore creating new business opportunities.

Erodex state of the art machine machining facility in Darleston.

Investment into the machine shop will keep Erodex at the forefront for Graphite machining.

The company’s state of the art machining facility in Wednesbury has been established for over 35 years, enabling Erodex to machine its wide variety of graphite grades into highly complex components for a range of industries. It has also been a key driver in the significant growth that the Erodex Group has experienced in recent years, following a £1.75million investment in new machinery in 2021.

Steve Rolinson, Director at Erodex Group, comments:

“We are very proud to celebrate 50 years in business, which is a significant milestone for the Erodex Group.

“The fact that we continue to go from strength to strength as a business is testament to the fantastic, loyal workforce that we have here, many of whom have been with us for a significant amount of time.

“Further investment in our machining facility represents the next stage of evolution for the business. Since the mid-1980s the Erodex Group has enabled our customers to benefit from the capabilities of our ISO 9001 accredited graphite machining facility, which is widely regarded as the best graphite machining facility in Europe.

“Continued planned investment as part of our continuous improvement programme – including that in automation – means that we are well placed to capitalise on market opportunities moving forward and further reinforces our position as UK leaders in the design and manufacture of graphite electrodes, tooling and fixtures for the aerospace and IGT sectors”.

Directors of Erodex Group Ian (facing) and Steve Rolinson

Erodex investing in their employee’s, with up-skilling and further training set to future proof the workforce.

Alongside the automation investment, Erodex continue to invest in the upskilling of its’ employees; placing 2 Operators on additional CAD training and will continue this investment in people through the short and medium term. The company is also set to relaunch its’ apprenticeship scheme this coming summer, developing the next generation of engineers and further future proofing the workforce.

Founded in 1973, the Erodex group employs 90 people across two sites in the West Midlands with headquarters in Halesowen alongside the Wednesbury based machining facility.