Strengthening Commitment to Customer Excellence
Exciting news is on the horizon for our valued customers and partners. We are thrilled to announce that our ECP (Engineering Carbon Products) division has officially rebranded to Erodex (UK) Ltd., marking an important milestone in our journey. This strategic decision reflects our dedication to providing you with an even better experience, combining our expertise and resources under a unified brand.
Our Electrical Carbon Products division (formally ECP), has been supplying high quality carbon brushes to OEMs and the motor rewind community for over 50 years…..and with 95% of our orders dispatched same day we have built our reputation on reducing customer downtimes.
Unifying Strengths for Enhanced Service:
At Erodex (UK) Ltd., we have always prioritised delivering exceptional products, outstanding customer service, and unbeatable value. By integrating the ECP division officially into our brand, we aim to streamline our operations and create a more cohesive approach to meet your needs. This transition ensures that you will continue to receive the same high-quality products and services you have come to rely on, all conveniently provided under the trusted Erodex (UK) Ltd. name.
Streamlined Operations for Unparalleled Convenience:
Our decision to unite under the Erodex (UK) Ltd. banner allows us to consolidate our expertise and resources, resulting in a more efficient and focused approach. By centralising our operations. We can further optimise our processes to provide you with a seamless and hassle-free experience. This streamlined structure empowers us to continue delivering excellence while enhancing our service delivery and responsiveness.
Unwavering Commitment to Customer Satisfaction:
As we move forward as Erodex (UK) Ltd., our commitment to your satisfaction remains unwavering. Our dedicated team is here to support you every step of the way, just as we always have. Whether you have questions, need assistance. Or require personalised guidance. We are here to provide the outstanding customer service you have come to expect.
This exciting transition marks a new chapter in our journey, and we are confident that it will allow us to serve you even better. As Erodex (UK) Ltd., we will continue to innovate, adapt, and expand our offerings to meet your evolving needs. We are committed to remaining at the forefront of our industry, maintaining. ‘The Leading Edge’ and delivering remarkable value to support your success.
Thank you for your ongoing loyalty and support. We are genuinely excited about this change and the opportunities it brings. Rest assured that you will continue to receive. The highest level of service and quality as part of the Erodex (UK) Ltd. family.
For any inquiries or further information. Please do not hesitate to reach out to our team. We are here to provide the outstanding support you deserve.